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  • "Outstanding quality professional service

    I came across VisAssist through the Migration Institute of Australia search function. After my first contact with her Director and Principal, Tina Edwards, I instantly knew I was in front of an outstanding professional.

    My partner and I had quite a tricky case and a lot of work was needed in order to obtain the visa. Tina Edwards was exceptional, we could not have asked for a quicker and more accurate migration advice and service than what we received with VisAssist.

    Tina dealt with our difficult visa application with professionalism that could never be questioned. She was extremely helpful from beginning to end, replying to all our emails and queries with her in-depth knowledge, quickly and astutely. Tina was always timely, accessible, meticulous and professional. No questions were never too many for her to answer, working round the clock to ensure the best service. Tina kept us up to date step by step, always going that extra mile to keep us informed, always honest, always accurate.

    I would certainly never hesitate to recommend the services of VisAssist to anyone looking into visas for Australia. VisAssist Director and Principal’s experience, professionalism and personal touch make its service first class. A massive thank you to Tina Edwards, you were amazing! "

    N.Gonzalez, Spain

  • "Sorry for the slow response, We have been very busy celebrating. Thank you so much for the support!! This is great, life-changing news for me and my wife and the whole family. I would like to take this opportunity to thank you, for the immense support and guidance you gave throughout last few months. My wife and I are so overjoyed and I make it very clear that this would not have been possible without your extremely professional work in the entire process to the successful outcome we have received. I applied for Australian visa many times before to be reunited with my wife, I was refused on several occasions and visa approval became impossible. My case was very complicated, I contacted so many agents in my home country and after hearing all the situation, no one was willing to take the case. Lucky enough that you were recommended to me by our family member who was 100% sure of your expertise and professionalism. Last week I got my PR and now I will be able to live with my wife after 6 years of our marriage. Me and my wife thank you so much for your great efforts, your humanity and patience. I would recommend you to anyone who is searching for a good immigration assistance. Thank you very much again and I'll visit your office when I arrive to Australia. "

    M. Singh, India

  • "Thinking I could do it myself, 3 years ago I decided to apply for a PR visa myself. How wrong was I! The process is so detail oriented, so meticulous, that you really need a professional to help you. I got my visa rejected from the Department of Immigration, and that's after putting a lot of hours in myself. As far as professionals go, we interviewed 3 people. They had lots of knowledge but you always had to go through their "assistant" first to speak to them. We felt this "assistant" was really there as blocker or screener, to tell you the consultant you really want to speak with was busy. I work in sales, and know how this game is played. Once they get your money, they'll speak to you on their terms. Worst even, these guys work Mon-Fri, so we felt we were going to be left out on the cold with our case, and have a lot of questions unanswered. We chose Tina in the end, and are soooo glad we did. Tina really is something else. She is beyond a professional.There are no "assistants" as you speak directly to her! On weekdays, after hours even, and even has replied to us during weekends! As far as knowledge, Tina used to work on the other side of approving visas...she knows her stuff!! She immediately acts on your behalf, and helped us write letters to the Department that really we should have written ourselves! Not only did we get our PR visa from a rejected status to an approval, Tina also helped us get Australian citizenship for our new baby as well. I couldn't recommend her enough for anyone wanting a super smooth, non-stressful way to get your visas handled in the most professional and communicative way possible. If you want someone on your side, thoroughly manage your visa process, use Tina, and I'll guarantee you'll thank me later. :-)"

    J. Taylor Fermin & M. Ito, Australia - Japan

  • "I had experiences with visa agents in different countries and also in Australia. The service that Tina Edwards of VisAssist has provided throughout the time and the length of the whole process was excellent. Excellent in quality, clarity, speed and customer service. Although the exercise of applying for a Visa is a duo exercise, the client providing necessary documents and the agent requesting the documents, suggesting alternative ones, correcting them and make sure to provide the final draft, there is no doubt in my mind that without Tina it would have been a lot more complicated and not so greatly argumented. Therefore to recommend VisAssist is a favor to any future client before than a favor to VisAssist. "

    G. Frascaroli, Italy

  • "It was a rescue. My two failed attempts (to secure a Visitor (Business) visa to Australia for 7 days to attend a scientific meeting) had almost broken me down, and I had lost the hope as less than a month remained before my meeting started. In the meantime, I got across Ms Tina Edwards from Visassist, who had a prior experience of working in a responsibility of decision making upon applications for visa to Australia. When I showed her my case, she immediately knew and told me, the visa should have been granted. And, despite the fact that I didn't have any more document in addition to previous application, Visassist was willing to take my case and give one more try, and she had a high level of confidence about what she told. As dreaded, the application was rejected again, then in light of their up-to-date knowledge related to immigration laws, professionalism and experience, they were able to point out that an error was made by the decision maker (counsellor may be). Then Ms. Tina from Visassist contacted the authority and brought the case into notice of proper person. As a result, a decision to grant visa was made very next day the visa was refused. It felt nice to know that I was taken care of by professionals, and I could attend the conference in Australia."

    G. Sharma, Nepal

  • "I would like to say many thanks to Tina Edwards for assisting me on my visa for Australia, with her work I can now visit my Aunt and her wonderful family who are living in Sydney. Also this will be my best travel that I have made yet. I will spend Christmas with my Aunt and her family and it will be the one of the best and hottest Christmas ever."

    B. Gashi, Kosovo

  • "I am delighted with the outcome! Thank you for helping me get my permanent residence visa even though there were some problems with documents which you managed to sort out for me. I am so happy, thank you Tina."

    H. Van, Thailand

  • "My partner was applying for a de facto visa for Australia which in itself is a massive, long and tedious process. We had a few circumstances that made our case complex and had we not had the expertise and experience of Tina at VisAssist I believe we would not have had the successful outcome we achieved. Our whole experience with VisAssist from start to end was nothing short of amazing. They went above and beyond what was included with the service especially when our case turned out to be quite complex. Would gladly recommend VisAssist to anyone. "

    S. Nicholson, Australia

  • "I just want to say huge thanks to Tina my registered migration agent for looking after me throughout the most stressful time of my life. Tina was always confident, professional and very supportive. She is very dedicated to her work. I approached her at the last minute but she handled the situation so well, she took all my stress away. She also keeps me up to date with any changes that might affect me in the future. I truly appreciate her continuous support. I wouldn't be here without the help of Tina and I highly recommend her to anyone who needs help applying for an Australian visa. Thanks again Tina!"

    E. Yamashita, Japan

  • "I am very satisfied with the services provided by VisAssist. Tina Masumi Edwards is a very professional registered migration agent. She's always been quick to return my calls or emails with the answers to my questions. Thank you so much for everything you've done. It's really great that I can just turn over everything to you and not worry about it. I'm really pleased with everything you've done for me. Thank you and good luck in the future."

    E. Imeri, Albania

  • "I honestly believe I would not be in Australia right now if you did not help me with my visa application. Thank you Tina for never giving up on me and believing we could get a positive outcome."

    M. Chowdhury, India

  • "My experience with VisAssist was very personal and individual. From the very start they made me feel comfortable and treated me with such respect and showed such professionalism. My case was quite complex and not only did they make the process on my end seem much easier but they went beyond what they said they would do for me and provided me with a favourable outcome in the end. I would not hesitate in recommending them. "

    M. Urbaniak, Poland

  • "I just wanted to say thanks for the brilliant services received by the most experienced and professional immigration advisor Tina Edwards. She has gone beyond her limits to get my husband's partner visa to Australia. She has been so helpful, friendly and cooperative through out the procedure. Me and my husband are both grateful to her for getting the visa to Australia. She has very vast knowledge of the Immigration laws. She has been with us all the time to fight the battle with the Australian Immigration. Tina Edwards is the best and I recommend her to everyone who needs help with their Immigration applications. My husband wouldn't be here with me in Australia if you haven't tried everything you could do to get him here. Hats off to you for your superb services with so reasonable fee that everyone could afford. "

    J. Kaur, New Zealand

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